This terms of service policy constitutes a legal agreement between you and High Q Host: A web hosting provider. The terms of service may be updated by High Q Host as we deem necessary. It is your responsibility to make sure all use is in accordance with this policy.

Acceptance:

• If you are accepting on behalf of a company, you represent and warrant to High Q Host that you have full authority to bind such company.
• If you do not agree to abide by this policy please do not use our services.
  

Prohibited conduct:

• You will violate this policy if you engage in the following examples of prohibited activities while using our services:
  
  

Mail Policies:

• High Q Host has a zero stance policy on SPAM, Junk E-mail or UCE. Spam, Junk-mail and UCE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient.
• A message is considered unsolicited if it is sent to a recipient who has not requested or invited the message. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of High Q Host whether or not the message actually originated from our network.
• Other restrictions include; using our network for the receipt of replies to unsolicited mass email (spam) sent from a third-party network or the forgery of email headers is prohibited.
  

Mass Mailings:

• Sending mass unsolicited email is considered spam. Unsolicited email is defined as email sent to a recipient who has not double-opted in to mailings.
• Senders of mass mailings must maintain complete and accurate records of all opt-ins, including the email and its headers if applicable, and provide such records to High Q Host upon request. If positive and verifiable proof of opt-in cannot be provided, complaints from recipients of the mailing are considered proof they did not subscribe and the mailing is unsolicited.
• Our mass mailing rules apply to mailing lists, list servs, or mailing services contracted for by Customer. The policy is stated as follows: An acceptable mailing list will be focused at a small targeted audience that has voluntarily signed up for e-mail information using a double opt-in process or that has made their e-mail address available to you for distribution of information. The list must also allow for automatic removal by all end users with non-distribution in the future. Mailings with a bounce rate higher then 10% will be considered spam.
  

Facilitating a Violation of this Policy:

• Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this Policy, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail-bombing, denial of service attacks and piracy of software.

Obscene Speech or Materials:

• Using High Q Host's services to advertise, transmit, store, post, display, or otherwise make available pornography and specially child pornography. High Q Host shall notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through our services.
• Promoting Violence or Injury.
• Advocating, promoting or providing assistance in carrying out violence or any other unlawful activity against any persons, animals or any governments, businesses or other entities.
• Describing or displaying a weapon, or parts of weapons, or manuals for assembling any weapon, including but not limited to firearms, ammunition, explosives, grenades, bombs and caustic or other dangerous substances contrary to any laws.
• Promoting products or services that involve a significant risk of death or injury to any persons, or damage to business or other entities or property contrary to any laws.
  

Defamatory or Abusive Language;

• Using High Q Host's services as a means to transmit or post defamatory, harassing, abusive, or threatening language.
  

Forging of Headers and Masking of IP Addresses;

• Forging or misrepresenting message headers or masking IP Addresses, whether in whole or in part, to mask the originator of the message or other Internet activity.

Illegal or Unauthorized Access to Computers or Networks;

• Accessing illegally or without authorization computers, accounts, or networks belonging to High Q Host or another party, or attempting to penetrate security measures of another individual's system (often known as "hacking");
• Engaging in any activity that might be used as a precursor to an attempted system penetration (i.e. port scan, stealth scan, or other information gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities;

• Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail-bombing, or denial of service attacks;
• Engaging in activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service, or equipment.

IRC (Internet Relay Chat);

• IRC activity "of any kind" is strictly prohibited.

Misuse of Account Features;

• Operating any service which makes an account feature available to third parties for any use other than normal access to that account's Web site is forbidden;
• Operating any service which enables or assists anonymous or abusive behavior by third parties is forbidden;
• Operating any service which affects the stability or reliability of any High Q Host server or network component, impacts other users or the company negatively, or degrades quality of service is forbidden.
• All account features and services are to be used solely in order to develop and implement the Web site and Web pages associated with that High Q Host account.

Export Control Violations;

• Exporting encryption software over the Internet.
• Illegal Activities.
• Engaging in activities that are determined to be illegal, including advertising, transmitting, or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities;

• Engaging in any other activity, whether lawful or unlawful, that High Q Host in its sole discretion determines to be harmful to customers, operations, reputation, goodwill or customer relations.
  

Consequences for engaging in prohibited conduct;

• In the event that you engage in any of the activities above, and as determined by High Q Host in its sole discretion, High Q Host may immediately suspend or terminate access to the services or terminate our agreement with you and recover costs and expenses for any harm caused to the High Q Host or its suppliers.
  

Fees, payments and billing policies;

• As consideration for the services you have selected, you agree to pay the applicable service fees. All fees payable hereunder are non-refundable except those fees covered by the "30 Day Money Back Guarantee" where advertised on the High Q Host Website.

As further consideration for the services, you agree to;

• Provide certain current, complete and accurate information about you as required by the registration process and maintain and update this information as needed to keep it current, complete and accurate.

Fees and Payments;

• All fees are payable in US Dollars. All payments are due on your account's bill day;
• By using your credit or debit card information, you authorize High Q Host to charge the card for any fees due on your account. You will be responsible for all charges listed in your account until you cancel your account in accordance with our cancellation policy;
• Your "Bill Day" is the day of the month you created your first High Q Host account. Your account will be billed on this day every month, quarter or year, depending on the payment plan you have selected; charges apply accordingly.

Cancellation policy;

• Services will automatically renew until a service is cancelled. If you do not wish to renew your Monthly or Annual Service agreement you must cancel your account by sending an email to our Billing department, your control panel username and password must be included;
• A cancellation refers to the removal of user materials from our systems and the deactivation of services. You will be required to pay any outstanding charges owed before any cancellation will take place. Please be aware that there are no pro-rated refunds after the first 30 days of service regardless of billing cycle;

30 day money back / trial;

• Most services offered by High Q Host carry a 30 Day Money Back or 30 Day Trial policy. If you are not completely satisfied with our services, you will receive a full refund for the hosting fees during the first 30 days after the service was added in the case of a 30 Day Money Back. You will not be charged for the rest of the period in case of a 30 Day Trial if you cancel the service during the trial period.
• Accounts with violations of our policies will not receive a refund under any circumstance.